• Can I have my maintenance services performed by anyone I choose?

    Our authorized dealers know your vehicle inside and out, and can provide competent, efficient service. Service at a dealer is required to keep your warranties in effect. Refer to your warranty booklet for more information.

  • My "Malfunction Indicator Lamp" stays on while I'm driving. What should I do?

    Typically, this indicator displays for several seconds when you turn the ignition switch ON. If you have recently refuelled your Honda, this light may display to warn you of a loose or missing fuel filler cap. Check the cap and tighten it until it clicks. If the fuel cap is missing, replace it with a Genuine Honda replacement cap. Tightening the cap will not make the indicator turn off immediately; it may take several driving trips. If the indicator continues to display after three driving trips, or if the fuel cap was not loose or missing, there may be a problem in one of the engine's emissions control systems. You should have the vehicle checked by the dealer as soon as possible.  You should also have the dealer inspect your vehicle if this indicator comes on repeatedly, even if it turns off as you continue driving.

  • How often do I need to change the timing belt on my vehicle?

    Depending on the model year of the vehicle, it is typically between 100,000 and 150,000 kilometres. If your vehicle has a timing chain, instead of a timing belt, replacement of the timing chain is not required. Refer to the Scheduled Maintenance section of the appropriate owner's manual for specific information.

  • Is it normal for my headlights to dim slightly and then come back to normal while my car is stopped at a light?

    This characteristic is normal and caused by variations in the electrical system created by the electronic control unit (ECU). The ECU controls the output of the electrical charging system to improve fuel economy. While the engine is at idle, the ECU monitors the electrical usage of the car and then controls the electrical charging system so that it charges just enough to keep up with demand. This change reduces the load on the engine and, in turn, increases fuel economy. As electrical accessories turn on and off, the ECU changes the rate of electrical charge in response to the changes in demand for electricity. As the ECU responds to the addition of electrical load, you may notice a momentary dimming of the lights. For example, the headlights or instrument panel lights may briefly dim as the air conditioning cycles on.

  • What is the VIN?

    The Vehicle Identification Number, commonly referred to as the VIN, is a sequence of 17 letters and numbers that is uniquely assigned for each vehicle. The VIN can usually be found on the driver's side dashboard near or under the bottom portion of the windshield. It can also be found in various other places on the vehicle, including the certification label found on the driver's doorjamb.

  • What type of oil should I use?

    Honda recommends the use of Honda Genuine Motor Oil for your vehicle. This oil meets the recommended performance requirements and has been subjected to a series of Honda-specific tests to guarantee optimum performance and compatibility with your Honda vehicle.

    Refer to your owner's manual to determine the proper weight (viscosity) grade for your Honda. Your vehicle was designed to use this specific weight grade. Confirm that the weight listed on your oil's label matches this recommendation exactly before using it in your engine.

  • How often should I change my oil after the first service?

    Refer to your owner's manual for the recommended service intervals. Separate maintenance schedules are listed for "normal service" and "severe service." Read the description of severe service carefully. Most vehicles will fall under the severe service category. Note that the service intervals are listed by time in addition to distance.

    Your oil should be changed at whichever interval, time or distance, occurs first.  There is absolutely no benefit in changing your oil more frequently than recommended in your owner's manual. This will only increase your cost of ownership, and create an unnecessary burden upon the environment by increasing the amount of disposed oil.                                                                    

    Do not exceed the recommended maintenance interval. Oil eventually deteriorates and loses its ability to protect your engine, due to heat, friction, and exposure to exhaust components. Engine oil contains special additives to enhance the oil's performance, and these additives are also broken down or consumed with distance and time. Engine damage can occur if the proper maintenance schedule is not followed.

  • What's a "crush washer" and why is it important to my Honda?

    As a Honda owner, the crush washer you should be most concerned with is the one that must be replaced every time you change your motor oil. This crush washer fits between your oil pan and the drain plug. It is a one-time-use washer. Discard the old washer at each oil change and replace with a new one. If you have your oil changed at any service outlet other than a Honda dealer, remind them of the importance to use a new crush washer.

    When a new washer is installed and the drain plug is tightened, this washer "crushes" to form a very tight seal, thereby preventing motor oil leaks without overstressing the oil pan threads.

    Oil changers who are not aware of its importance may think it's OK to re-use this washer. Since it has already been crushed, it will not collapse further. As a result, the installer may over-tighten the drain plug to get a tight fit. This can eventually lead to stripped threads in the oil pan -- a very expensive repair.

    This is another example of why your Honda dealer is the better choice for your service needs. Honda dealers know your Honda best.

  • Are there special steps I should follow when changing my oil filter?

    When installing a new Honda oil filter, make sure you torque the filter to the proper specification. This way, you fully compress the filter's O-ring so there are no leaks. Torque specifications are listed on the filter. Before you install a new oil filter, remember to inspect and clean the filter's threads and O-ring surfaces. And to keep the new O-ring from shearing when you torque the filter, smear a little engine oil on it. If the O-ring from the old filter is stuck to the engine block, scrape it off thoroughly and wipe the surface clean. Never install a new oil filter with the old O-ring stuck to the block. The filter could come loose over time.

  • What is the duration for standard warranty?

    Standard warranty covers for the period of 3 years from the “Warranty Start Date” or 100,000km, whichever comes first.

  • Does warranty cover for the whole cost of servicing my vehicle during this period?

    Warranty does not cover the cost of normal servicing, nor such service items as filters, oils, fluids, spark plugs, consumables, coolant, hoses, lubricants and fuses. Similarly, items which can be expected to wear as part of their normal function (such as belts, wiper blades, brake discs/ pads/ linings, clutch friction disc, pressure plate, thrust bearing, tyres, bulbs, etc.) are not covered unless there is a manufacturing defect.

    Refer to the warranty manual for better information on warranty cover.

  • Where can I find Warranty information for my Honda vehicle?

    Warranty information can be found in a number of different places. The most complete warranty information can be found in the Warranty booklet supplied with your vehicle. If the Warranty booklet is no longer with the vehicle, the same information can be found online through the Honda Owners site.

    Basic warranty information for current model year vehicles can be found on the Vehicle Information Warranty page.

  • Must I bring my Honda back to the dealership where I bought it for warranty repairs?

    No. You may take your Honda to any authorized Honda vehicle dealer for warranty repairs. All Honda vehicle dealers will be happy to perform these services for you. If you or they have questions regarding the applicability of warranty, they will contact the local Honda Zone Office for directions.

  • What is different about a Recall appointment?

    Because the recall campaigns are safety-related, recall service appointments are given the highest priority. Your dealer will confirm recall appointments through by telephone calls after ensuring that all necessary parts are available.